Website Maintenance Services & Care Plans

Websites Break Quietly When Nobody Watches

Most website problems do not announce themselves. A plugin update conflicts with your theme. An SSL certificate lapses and browsers start showing warnings. A form stops sending email, and you only notice when a customer mentions they never heard back. Our website maintenance services exist to catch these issues before they cost you business. It is the ongoing side of our web development work: steady, documented care from a team that knows how sites are built.

What’s Included

Managed hosting:

reliable hosting configured for your site, with server-level caching and resources sized for your actual traffic.

SSL management:

certificates installed, renewed and checked so visitors always see a secure connection and never a browser warning.

Core and plugin updates:

WordPress core, theme and plugin updates tested and applied on a schedule, with rollback ready if something misbehaves.

Automated backups:

regular off-site backups of files and databases, kept for a rolling period and restorable when needed.

Uptime monitoring:

around-the-clock checks that alert our team quickly if your site goes down or slows sharply.

Security monitoring:

malware scanning, firewall rules, login protection and review of suspicious activity, with cleanup handled if an issue appears.

Monthly performance report:

a plain-English summary of updates, uptime, speed, security events and anything that needs your decision.

Content edits and fixes:

text changes, new images, staff updates, small layout tweaks and bug fixes handled by request each month.

How Our Maintenance Plans Work

01
Site review:
we audit your hosting, plugins, backups, security and speed before taking over care.
02
Stabilize:
outdated software, risky plugins and missing backups are fixed first so we start clean.
03
Monthly care:
updates, monitoring, backups and your edit requests run on a predictable routine.
04
Report and advise:
each month you get a short report and recommendations for anything worth improving.

Sites We Maintain

01

WordPress websitesservice, B2B and content sites, including those built by other agencies or originally set up yourself.

02

WooCommerce storesstores where updates need extra care because checkout, payments and inventory must keep working.

03

Shopify storestheme updates, app reviews, content changes and small fixes for stores that do not need a developer full time.

04

Landing page setscampaign pages for ads, kept fast, tracked correctly and updated as offers and seasons change.

01Why Updates and Backups Cannot Wait

WordPress, themes and plugins receive regular updates, many of them security fixes. Skipping them leaves known weaknesses open, and automated bots scan the web constantly looking for sites that are behind. But updating blindly is risky too, because one incompatible plugin can break a layout or a checkout. Good maintenance balances both: apply updates promptly, test key pages and forms afterward, and keep a recent backup ready if anything goes wrong.

Backups are only useful if they work. We store them off-site, separate from your hosting account, and test restores periodically so we know the process is reliable. If a site is hacked, corrupted or broken by a bad update, a clean backup can turn a disaster into a short interruption. Without one, recovery can mean rebuilding pages from memory and losing recent content, orders or form submissions.

02What Good Website Maintenance Looks Like

Good maintenance is predictable and visible. You should know when updates happen, what changed and whether anything needs your attention. Our monthly report covers updates applied, uptime, page speed trends, security scan results and completed edit requests. If we spot a problem, such as a plugin that is no longer maintained or a page that has slowed down, we explain the risk in plain English and recommend a fix.

It also means someone checks the things that make money. We test contact forms, booking tools and checkout paths after updates, because a broken form costs more than a broken image. If you rely on lead follow-up, we keep form integrations working with tools like your CRM, and our lead follow-up automation team can help when you want those leads answered faster.

03Choosing a Plan and Measuring Its Value

Maintenance is scoped to your site and quoted as a fixed monthly price. The main factors are site type and complexity, the number of plugins or apps, ecommerce functionality, whether you need managed hosting from us, and how many content edits you expect each month. A simple brochure site needs less attention than a store with payments, inventory and customer accounts, so the plan reflects that.

The value shows up as problems that never happen: no expired certificates, no surprise downtime during a busy season, no lost leads from a silent form failure. You can measure it through uptime, speed trends, security events blocked and edits completed. Maintenance also protects the investment you made in your site. Pair it with SEO services if you want that stable foundation to keep growing your search visibility.

Who This Is For

This service is for business owners who want their site handled without becoming the IT department. It suits companies whose original developer is gone, teams without in-house technical staff, and businesses whose site brings in leads or sales that cannot afford downtime. We maintain sites we built and sites we did not. If your current site is too outdated to maintain sensibly, we may suggest a rebuild through our WordPress development or small business website design services.

Why Marfa Digitals

Problems are caught by monitoring, not by your customers.
Clear monthly reports show exactly what was done and why.
One team for hosting, updates, edits and bigger improvements later.

Frequently Asked Questions

Yes. We start with a review of your hosting, theme, plugins, backups and security. If we find outdated software, abandoned plugins or missing backups, we fix those first. Some sites need cleanup before regular care makes sense, and we tell you honestly if a rebuild would cost less than patching an unstable site.

Not always. Managed hosting is available and makes support simpler, because we control the server, caching and backups. If you prefer to keep your current host, we can usually maintain the site there, as long as the hosting is reliable and gives us the access we need.

Uptime monitoring alerts our team automatically, and we treat outages and security problems as priority issues. Exact response times depend on your plan and are written into your proposal. Routine edit requests are handled within the normal working schedule described in your plan.

Things like updating text, swapping images, adding a team member, changing hours, publishing a blog post you provide, adjusting a form field or fixing a display bug. Larger work, such as new page templates or new features, is quoted separately so your monthly plan stays predictable.

We isolate the problem, remove malicious code, restore clean files from backup where needed, close the weakness that allowed access and reset credentials. We also check whether search engines have flagged the site and request a review if so. Prevention through updates, firewalls and monitoring keeps these incidents rare.

Ongoing care keeps performance from degrading, which is how many sites slowly become sluggish. We monitor speed, optimize images, manage caching and flag heavy plugins. If your site has deeper speed problems built into its theme or structure, we will explain the options, which may include targeted rebuild work.

Plan terms are set out clearly in your written proposal before you commit. We aim to keep clients because the service is useful, not because they are locked in. If you ever leave, you keep full ownership of your site, content, backups and accounts, and we help with a clean handover.

Want Your Website Handled Every Month?

Tell us what platform your site runs on and what worries you most about it. After a 30-minute call, we will send a written proposal with scope and a fixed monthly price. Have questions before booking? Message our team anytime.

Website Maintenance Services for Busy US Business Owners